Elka Swim offers store credits only. We do not refund or exchange. If you wish to return your product and receive a new item, you will need to return the original item for a store credit. Items returned must be unworn, unwashed, undamaged, unused, have no make-up or fake tan and with all original tags still attached.
- All Australian returns must be returned within 14 business days - 21 business days for international, of receiving your order in the Elka Swim bikini bag that it came in
- Store credit will be issued within 3 - 4 days of receiving your return & will be valid for 3 months
- Elka Swim checks & hand packs each individual bikini in Australia before being sent out and therefore does not offer refunds on faulty bikinis
- If you do have a faulty bikini, please feel free to email us at firstname.lastname@example.org
- Items purchased on sale cannot be returned for store credit sale items also include any items purchased with a promotional discount code.
- Elka Swim is not responsible for the cost of return shipping
- Download & fill out your return shipping form HERE
PO BOX 491
Maroochydore QLD, 4558
- Orders can only be cancelled if it has not been processed. Cancelled orders will be issued store credit. If you wish to cancel only one item out of your order and have the rest shipped, store credit will be granted for the cost of that item.