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* All packaging is biodegradable*

 

All items will be processed between 1-3 business days.

 

Free Shipping on all orders over $80 (worldwide)

Domestic flat rate shipping $7.95

Domestic Express Post $9.95

International Shipping $15.95

 

Domestic Shipping

  • Delivery time frame is 1-7 business Days (please allow extra time during sale periods)
  • All Australian orders are sent with Sendle
  • All Australia express orders are sent with Australia Post
  • PLEASE NOTE: Delivery times are provided as guidelines only, and do not take into account possible delays caused by the shipping company. We cannot be held liable for any delay in delivery and the above time is as provided to us by the shipping company.
  • We give authority to leave parcels
  • PLEASE NOTE: Once an order has been placed Elka Swim is unable to change the delivery address

 

International Shipping

 

  • All international orders are sent with Australia Post
  • International orders will arrive 10-20 Business days from receiving confirmed payment.
  • PLEASE NOTE: Delivery times are provided as guidelines only, and do not take into account possible delays caused by the shipping company. We cannot be held liable for any delay in delivery and the above time is as provided to us by the shipping company.
  • We give authority to leave parcels
  • Price does not include duty and tax fees for international orders (Duty, VAT and customs tariffs are set by the destination country)

 

Please note:

  • We are not liable for wrong information given to us when shipping information is asked at the checkout point. You as a customer are responsible to make sure all shipping information is accurate before finalising your order.
  • We are not responsible for any items lost by our couriers. If an item is found to be lost, we will launch an investigation to see if they can locate your order. We are unable to issue you a refund.

  • All unclaimed / un-deliverable parcels that are returned back to us will be shipped back at the customer's own expense. 

 

Shipping overseas:

  • Elka Swim is not liable for customs clearance fees that are required by your country, we also are not responsible for the delay in delivery caused by customs.
  • Elka Swim is also not responsible if you are not notified by your country's postal authority.
  • To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "Merchandise".
  • We are also prohibited by law from marking the order as a "Gift", even if the order is placed with the intention of sending to a gift recipient. 
  • If you choose to reject/refuse delivery due to customs fees there will be a $25 return fee deducted from your refund to cover return shipping due to your refusal. This is non-negotiable.

 

All orders will receive an email with tracking information via Sendle or Elka Swim once your order has been collected from the Elka Swim HQ.

 

By choosing to shop on Elka Swim, you agree to these shipping terms & conditions

 

 

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